Free Shipping on most orders over $240

FAQs

Ordering

How do I change or cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Shipping

Does Ethniqndia deliver internationally?

Yes, Ethniqndia delivers worldwide through partnerships with trusted shipping providers. Our customers span the globe, including the USA, UK, Australia, Canada, Germany, and more.

How long will it take to receive my order?

Delivery times depend on the product:

  • Ready-to-ship products: Dispatch within 2 days, delivered in 6-10 business days.
  • Other items: Dispatch in 7-10 days; delivery in 12-15 business days.

You'll receive tracking details via email within 24-48 hours of shipment.

What are the shipping charges?

India: Free shipping on all orders.

USA, UK, Australia: Charges vary based on order value. Free shipping may apply above a certain amount.

Other countries: Specific rates apply based on location. Check our shipping policy for more details.

Returns and Refunds

How do I return or exchange an item?

Notify Us: Inform our team within 48 hours of receiving the product.

Approval: Await a Return Authorization email before shipping the product back.

Ship It Back: Send the item with all original packaging and tags via a reliable courier service.

Inspection: Once received, our team will inspect the product.

Resolution: Choose from a replacement, store credit, or a refund based on our policy

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.